What is the best way to schedule a trip to/from areas within the TBTA service area?
You can call the TBTA schedulers at (989) 354-2487. Please be prepared to provide the riders' first and last names, the pick-up address, and where you would like to go. Due to the distances involved, it is best to try and match your departure and return times to the schedule of the bus(es) that serve your area for the most cost effective transportation. The schedulers will assist with matching the departure and return times to the bus schedule. It is best to let the scheduler know if you have an appointment. In order to ensure that you are not late for your appointment, when the scheduler asks your appointment time, allow a 15 minute window. For example, if your appointment is for 2:15 pm, tell the scheduler that you need to arrive at 2:00 pm for your appointment.
You can also schedule a "standing order" for service at the same time on several days of the week, a weekly trip (i.e. every Wednesday for school) and for long periods of time.