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Thunder Bay Transportation Authority
Dial-A-Ride Transportation

3859 US 23 North, Alpena, MI 49707
TBTA: (989) 354-2487
DART: (989) 356-4596
Fax: (989) 419-5901

Providing public transportation services to the residents of Alpena, Alcona, and Montmorency Counties, and the City of Alpena.

 

TBTA Board of Directors
 

 

Adam Poll City of Alpena Representative
Tony Suszek Intermediate School District Represenative
Sheila Phillips Alcona County Representative
Daryl Peterson Montmorency County Representative
Lisa Bolen NEMCSA Director


 

Thunder Bay Transportation Authority, hereafter referred to as TBTA, has their registered office at: 3859 US 23 North, Alpena, MI 49707. The service areas for TBTA are the County of Montmorency, the County of Alpena, the County of Alcona, and the City of Alpena. 

 

Currently, TBTA holds service agreements for transportation service with Alpena-Montmorency-Alcona Education Service District (AMA-ESD), Dial-A-Ride with the City of Alpena; and Northeast Michigan Community Mental Health Authority (CMH). TBTA maintains public (open door) transportation to all of the individuals and the community at large within the service areas as noted.

Mission Statement

The mission of Thunder Bay Transportation Authority is to provide safe, quality, dependable and affordable public transportation services to the communities of North Eastern Michigan.

 

Vision

Our buses are a real choice for modern, safe, efficient, environmentally friendly community travel.

Our employees continue to be well trained, utilizing the best resources to serve our customers.

Our customers are investors now and in the future as they contribute to the vitality of our communities.

Our passengers leave our buses with a warm and friendly smile.

 

Core Values

We are accountable and responsible in all aspects of our operations.

We will continuously improve the quality of our operations through creative and innovative ideas leading to higher quality of service.

We conduct our business in an open and honest manner with the highest level of ethics and integrity.

We are charged with providing the highest level of service to our community.

We operate our business in a fiscally responsible manner to ensure financial sustainability.

Thunder Bay Transportation Authority

 
Thunder Bay Transportation Corporation was formed in 1982 to provide rural transportation to human resources consumers, working closely with human service agencies like AMAESD and NEMCMH to serve the 3-county area. Thunder Bay Transportation Corporation also had funding for Regional Ride to help with medical transportation until the funding was discontinued by MDOT. 
 
In 2006, Thunder Bay Transportation Authority was organized and began operation as a public body under act 196 of the Public Acts of the State of Michigan to deliver the services formerly provided by the Thunder Bay Transportation Corporation and the City of Alpena's Dial-A-Ride systems. TBTA merged the two systems into a single system to provide more efficient service to both the city and local rural areas.

 “Dial-A-Ride”

(Service of Thunder Bay Transportation Authority)
 
The Alpena Dial-A-Ride Transportation (DART) service began operations in 1974 and was the eighth smallest bus system to be started in Michigan. Since that time the system has logged nearly 7.7 million miles and carried over 4 million passengers. Today the DART system consists of 7 wheelchair lift equipped buses operating 7 days a week on a demand-response basis. DART is proud to provide transportation service to all segments of the population within the greater Alpena area, but most notably to the elderly, handicapped, and youth, many of whom have no other means of moving about in our community.
 
Funding for the system is derived primarily from three sources:
  1.  State and Federal reimbursements
  2.  Fares
  3.  A 0.65 mill City property tax levy
 

A one-half mill tax levy was first instituted in 1976 by a vote of the City electorate and has been renewed every 4 years by an average 3 to 1 vote margin. In 2005 the electorate approved an increase in the millage rate to 0.65. With over 35 years of continuous service, Dial-A-Ride looks forward to many more years of providing safe and affordable transportation for the citizens of Alpena.

 
Copyright 2017 by National RTAP