The mission of Thunder Bay Transportation Authority is to provide safe, quality, dependable and affordable public transportation services to the communities of North Eastern Michigan.
Our buses are a real choice for modern, safe, efficient, environmentally friendly community travel.
Our employees continue to be well trained, utilizing the best resources to serve our customers.
Our customers are investors now and in the future as they contribute to the vitality of our communities.
Our passengers leave our buses with a warm and friendly smile.
We are accountable and responsible in all aspects of our operations.
We will continuously improve the quality of our operations through creative and innovative ideas leading to higher quality of service.
We conduct our business in an open and honest manner with the highest level of ethics and integrity.
We are charged with providing the highest level of service to our community.
We operate our business in a fiscally responsible manner to ensure financial sustainability.