Thunder Bay Transportation Authority
Dial-A-Ride Transportation

3859 US 23 North, Alpena, MI 49707
TBTA: (989) 354-2487
DART: (989) 356-4596
Fax: (989) 419-5901

Providing public transportation services to the residents of Alpena, Alcona, and Montmorency Counties, and the City of Alpena.


Looking for safe, reliable and affordable transportation?  If you live in or near the City of Alpena, call Dial-a-Ride Transportation (DART).  DART has a fleet of ten (10) buses, all of which are equipped with wheelchair lifts, that will pick you up at your residence and take you anyplace that you want to go in the City of Alpena and the commercial and residential area of Alpena Township adjacent to the City.  The buses are available at the following times:

Monday - Friday    7 am - 7 pm  
Saturday    8 am - 7 pm  
Sunday    9 am - 6 pm  
Holidays    9 am - 3 pm    (Closed Christmas Day)                                    

Last call times:
Monday - Saturday    6 pm                                                                                                    
Sunday     5 pm  
Holidays    2:15 pm  

All you need to do is pick up your phone and call (989) 356-4596.  24 hours notice is recommended for all rides.  Tell the dispatcher the riders' first and last names, the pick-up address, and where you would like to go.  If there are any changes to your planned trip, or you no longer need a ride, please call DART and let them know.  If the bus arrives before the DART office receives notification of the change or cancellation, you will be charged for the bus arrival at a later time.  

It is best to let the dispatcher know if you have an appointment.  In order to ensure that you arrive to your appointment on time, please call a minimum of 1 hour prior to the appointment.  When the dispatcher asks for your appointment time, allow a 15 minute window.  For example, if your appointment is for 2:15 pm, tell the dispatcher that you need to arrive at 2:00 pm for your appointment.

Copyright 2019 by National RTAP