Serving All of Alpena County
The Thunder Bay Transportation Authority (TBTA) is a public transportation agency that serves the city of Alpena, Michigan. Established in 1974, TBTA is dedicated to providing accessible and affordable transportation options to the community. The agency operates a fleet of modern and well-maintained buses, equipped with state-of-the-art technology and amenities to ensure passenger comfort and safety. TBTA offers a range of services, including fixed-route bus services, paratransit services for individuals with disabilities, and specialized transportation services for seniors and veterans. With a commitment to excellence, TBTA strives to provide reliable and efficient transportation services that meet the diverse needs of the community.
Mission Statement & Core Values
Mission Statement
The mission of Thunder Bay Transportation Authority is to provide safe, quality, dependable and affordable public transportation services to the citizens of Alpena, Alcona, and Montmorency Counties.
Core Values
- We are accountable and responsible in all aspects of our operations.
- We will continuously improve the quality of our operations through creative and innovative ideas leading to higher quality of service.
- We conduct our business with transparency and operate with the highest level of ethics and integrity.
- We are charged with providing high quality transportation service to our community and adapt to best serve its needs.
- We operate our business in a fiscally responsible manner to ensure financial stability and sustainability.
Need help finding a ride?
Get one-on-one help finding transportation options, understanding eligibility requirements, completing applications and coordinating the next step in your trip.
WE’RE HIRING
Looking for a rewarding job that makes a difference in our community? Thunderbay Transportation is hiring! Join a team that helps keep Alpena moving — safely, reliably, and with heart.
Student Rider Guidelines
For students and parents planning to use our services for the 2025-26 school year, please be sure to download, review, and complete our Student Riding Policy form. Once filled out, the form should be returned to Thunder Bay Transportation Authority. This form will be available on our website for your convenience.
Contact Us
Your opinions are important to us. Whether it is a simple question or a valuable suggestion, we are here 24/7. You can call us by phone or email us directly.