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Rider Resources

Dial-A-Ride

(Service of Thunder Bay Transportation Authority)

The Alpena Dial-A-Ride Transportation (DART) service began operations in 1974 and was the eighth smallest bus system to be started in Michigan. Since that time the system has logged nearly 7.7 million miles and carried over 4 million passengers. Today the DART system consists of 7 wheelchair lift equipped buses operating 7 days a week on a demand-response basis. DART is proud to provide transportation service to all segments of the population within the greater Alpena area, but most notably to the elderly, handicapped, and youth, many of whom have no other means of moving about in our community.

Funding for the system is derived primarily from three sources:
1. State and Federal reimbursements

2. Fares
3. A 1 mill City property tax levy

A one-half mill tax levy was first instituted in 1976 by a vote of the City electorate and has been renewed every 4 years by an average 3 to 1 vote margin. In 2005 the electorate approved an increase in the millage rate to 0.65. As of June 2020, the rate is at 1 mill.

With over 35 years of continuous service, Dial-A-Ride looks forward to many more years of providing safe and affordable transportation for the citizens of Alpena.

Rides to Wellness

Rides to Wellness is a premium, non-emergency medical transportation program throughout Alpena county. RTW provides one-on-one, door-to-door service to riders going to medical appointments or other wellness-related activities.

Who is Eligible

Rides to Wellness is open to all passengers who reside in Alpena County.

When is Transportation Available

RTW hours will be Monday – Friday, 8:00am to 4:00pm

What is the Fare?

$15 a ride, one-way, in Alpena county. Riders are allowed to make one additional stop for an extra $10. Riders may also bring a companion along with them FREE of charge.

Contact

For additional information, or to book a ride, please contact Mobility Coordinator, Brandi Anderson — 989-354-2487, andersonb@thunderbaytransportation.com

Rides to Wellness is a premium, non-emergency medical transportation program throughout Alpena county.